White Listing Instructions
Select your email
service provider: AOL, Yahoo!,
Hotmail, GMail,
MSN,
Outlook Express, Spam
Assassin, Norton Antispam,
McAfee Spamkiller, other.
(SCROLL DOWN IF YOUR BROWSER DOESN'T SUPPORT ANCHOR TAGS)
AOL
AOL (version 9.0 or higher)
- Select the Mail menu and select
Address Book.
- In the pop up box, select Add.
- Insert support@blixby.com in the
next email field.
- Make the newly added address the "Primary email
address" by checking the checkbox.
- Select Save.
AOL (version 7.0 or 8.0)
- Select Mail in the Menu on the top
of the screen.
- Select Mail Controls.
- The Mail Control Screen would be displayed. Select
Next.
- Select Customize Mail Controls for this
Screen Name and click Next.
Version 8.0
- You can select "Allow email from all AOL members,
email addresses and domains" (allows all emails).
- Select Next until the
Save
button shows up at the bottom.
- Select Save.
Version 7.0
- In the exclusion and inclusion parameters,
include the domain blixby.com.
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Yahoo!
- Open Yahoo mailbox.
- Select Mail Options.
- Select Filters.
- Click Add Filter.
- In the top row, labeled From Header,
select contains from the pull down menu. Enter
support@blixby.com in the text box next to the pull down menu. (you can either give the
specific email address or use @blixby.com or *blixby.com
to whitelist the domain).
- Move down to the bottom where there is the option
Move the message to. Select inbox from the
pull down menu.
- Select Add Filter button once
again.
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Hotmail
- Access your Hotmail mailbox.
- Select Options from the top right
(next to Help).
- Select Junk e-Mail Protection (the
first link).
- Select Safe List.
- In the space provided, enter
support@blixby.com (you can either enter a specific email address or use *blixby.com
or @blixby.com to whitelist the domain).
- Select Add.
- Ensure the safe list box has the address you
entered, and select Ok.
You can also add us to your contact list:
- Open the most recent email from us.
- Select the Save Address button (to
the right in the line of options above the email).
- Click Ok.
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GMail
- Open the latest email that you've received from us.
- There are a few drop down options just after the
date on the right hand side.
Select Add sender to contact list.
Alternatively,
- Select contacts from the options
on the left side of the Gmail Inbox.
- Select Create Contact on the top
menu.
- Enter
support@blixby.com in the primary email box.
- Select Save.
If one of our mails has been by mistake moved to
the spam folder, you can prevent it happening by:
- Selecting the Spam link - to open
the spam folder.
- Open the wrongly filtered mail from
Nadia Richardson.
- Select the Not Spam button at the
top of the email (right next to the delete forever).
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MSN Users
- Select Settings: Email | Junk e-mail
(bottom left, just above Calendar).
- From the E-mail settings screen, select
Junk E-mail Guard.
- Select Safe List.
- Enter support@blixby.com
(you can either enter a specific email address or use support@blixby.com to whitelist the domain) in the text box
provided for Add people to safe list.
- Select Add.
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Outlook 2003
Or Higher
- Open an email from *Nadia Richardson*
or William McQueen.
- From the list of emails, right click
on the sender's email address.
- Select Add sender to Address book.
- Click Save and close.
For domain whitelisting,
- Open Outlook.
- Select the drop down arrow after
Contacts
in the contacts section (left-hand side, below Folders).
- Select New Contact.
- In the E-mail addresses box, enter *@blixby.com.
- Select Add and click
OK.
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Spam
Assassin
Norton
Antispam
- Start Norton AntiSpam, select
Status &
Settings tab.
- Select AntiSpam.
- Select Configure button - right
hand side bottom of the screen.
- Select Allowed List tab - second
tab on the list of tabs.
- Select Add.
- Enter
support@blixby.com in the Email address box.
- Select Ok.
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McAfee Spamkiller
- Select the Friends tab.
- Select the Email Address tab.
- Select the down arrow to view
Personal
Friends List.
- Select Add a Friend from the right
hand side.
- In the address box, add
support@blixby.com and select Single e-mail address as type, and Add.
- Select Domains.
- In the address box, enter
blixby.com and choose "all users at domain" as
type and click Add.
- Select Save.
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Other Email
Services
- Add blixby.com
to your address book or list of contacts.
- If you can't add an entire domain to your contact
list, please add the email address
support@blixby.com
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All The Best, Blixby.com
BLIXBY.COM
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